Where we are“I am a Care Manager in a local nursing home and have recently changed our cleaning system/materials to incorporate Trichem products. I believe that good customer service is the cornerstone of good business practice Therefore, I should like to bring to your attention my compliments to your Customer Service Manager, David Langley. I believe he ‘went beyond the call of duty’ to individualise a colour coding system from the company’s generic model, to ensure that it complied with the established policies and procedures of Windyhall. This was time consuming and required several feedback sessions before the finished system was compliant and throughout, Mr Langley remained helpful and tolerant. He is indeed a good ambassador for your company.”
Care Manager, Windyhall Nursing Home
“Trichem have been supplying Loretto School with chemicals and disposables for the last four years. In that time, we have found them to be efficient, professional and courteous. In this economic climate, their products are cost-effective and with the added advantage of having their own labs, chemicals can be made to specific requirements.”
The Steward, Loretto School
“Trichem Scotland Ltd have supplied Mead Medical Services Ltd now, for over four years and with our janitorial and associated supplies into all our six residential care home locations situated throughout Scotland – from Aberdeen in the north to Dumfries in the South. We have enjoyed their geographical ability to provide an excellent level of services, whether it is on a regular monthly stock replenishment basis or an emergency call to supply where required. Their products are of a good quality to help us in maintaining a clean and safe environment for our clients, together with the added back-up of invaluable advice and guidance towards the safe handling of their product range under the COSHH regulations, for all our staff alike. We at Mead Medical Services certainly feel that we receive a value for money supply and service from Trichem and look forward to a continuation of this partnership in the times ahead.”
Facilities Manager, Mead Medical Services Ltd
“We used Trichem in the past and left for a time to go with a difference supplier. David Langley contacted me and I am now getting some of our items from Trichem again. We have no problems with our existing supplier but the service that David gives us is far superior. He is always pleasant and most importantly my staff all trust him implicitly. Trichem’s laundry products are better than our existing supplier and David keeps an eye on our dosing system which we our existing supplier had offered to do but did not carry through. If I am stuck for anything at short notice, David always tries to help out."
Manager, Rosehall Manor